"do what you love, love who you are, be good to others and the rest will follow."

My Story

I've always been career driven. I grew up on a small farm in Washington State where at the age of 15, I started volunteering at the local community hospital. Before I even graduated high school I was hired as an Emergency Room Admitting clerk. Through that position, I developed a unique emotional intelligence and empathy which I carry with me today.

I moved away to the big city of Seattle, attended University and started my career in Project Management, after a few years I realized I wanted to explore other opportunities. During this time Myspace was alive and kicking, Facebook was entering its adolescent stage and Twitter was the new kid on the block. I was fascinated and decided to steer my career down this new social media path. I dubbed myself the Social Scientist and started helping companies launch all these fun new communications channels.

All of this brought me to Microsoft, where I was able to find and explore a new way to use these social media platforms. We responded and engaged with customers – starting small with one product, Office 365. We quickly grew adding product after product. In less than 2 years, we built the Microsoft Customer Experience Center and expanded to over 15 products and 35+ people.

This is when an opportunity to join McDonald's as a global head came my way. I was ready for this challenge and quickly launched McDonald's Global Brand Hub which spanned three locations Chicago, London, and Singapore.

I realized at an early age that I enjoy building and innovating. That's why in 2017 I decided to build a team that helps create similar operations for a number of brands. I not only enjoy connecting with people, but I enjoy helping companies connect with their customers through impactful human-centered experiences.